Just like Taylor's chart-topping hits, your Girl Scouts journey continues to sparkle!
MyGS has new features for families and Troop Leaders. Take a look at our YouTube channel for some "How To" videos.
Trouble Logging In?
- Another adult family member may be listed as the preferred contact on the account. That person must log in to renew. Contact your council’s Customer Care team if you’d like to be listed as your household’s preferred contact.
- You may have a second or duplicate account with a different email address. Try a different username. If that works, be sure to contact your council’s Customer Care team to merge the two accounts into one.
Q: Why can’t I see my troop(s) when I log in?
A: There are several reasons this could happen:
- Troops are listed on a separate tab from your family. If you have more than one troop, look for the pull-down menu to change between them.
- Check your member profile to make sure you’re listed as a volunteer in the troop.
- Not all troop volunteers can access the troop tab. Check with your council to see which volunteer roles they allow to access the tab.
- If your background check has expired, you may lose access until it is up-to-date.
If you need additional help, please email Member Services or call us at 215-564-2030 and we'll be happy to support you in renewing your membership.
